Indepth_Service_Dept

On-Site Repairs

Indepth offers onsite quality repair services with quick turn-arounds and detailed service documentation with verification of calibration.  We use quality factory parts and we back up our work with a 90-day warranty on all repairs.  We offer repairs on many brands of pipe and cable locators, camera inspection systems, Sewerin water-leak detection equipment.

We keep our shelves stocked with factory parts to keep the repair process as short as possible and provide a quick turn-around.  We typically evaluate a unit within two days of receiving it and provide a detailed quote.

Sending it in?

The process is simple.  We DO NOT need an RMA or any pre-authorization.  Just send in your unit with the form and the repair process is started.  Once we’ve evaluated the unit we will provide you a detailed quote and contact you if we have any further questions.  Simple!  Just fill out the repair form below and ship your unit to:

  1. Fill out the repair form (see button below).
  2. Package your item securely
  3. Ship to our repair address below.
  4. Receive your quote from us and let us know if you approve.
  5. We return the unit to you via whichever shipping method you chose.

Trade-ins Available!

We strive to provide affordable, quality repairs, but if a customer would like to trade-in an older unit for a new locator, we offer trade-ins to provide you with the newest Vivax-Metrotech Line Locator.  Just contact us at [email protected] for more information.  You can also call us at 281-969-8530.

Complete a Repair Form

If you prefer to print out the filled form to put in the shipment to our repair department, please click here to download the form.

Indepth Utility Solutions LLC
Attn: Repair Center

4310 FM 2218
Richmond, TX 77469